While some guests are disappointed in the hours, I do want to point out that we didn’t just arbitrarily pick these hours. We want to open up for more hours and will continue our efforts to grow our workforce as much as we can so we can increase our operations. We’ve also been hit by the nationwide staffing shortages and impacts of COVID-19. We simply don't have enough employees right now required to operate the resort safely at the hours we have kept in previous years. This is not a permanent change. I know this will be disappointing news to some, but the fact is we are dealing with the same challenges that have affected many other businesses across the country and around the world. Our goal is to operate as normally as we can and hope to eventually but for now, our operating footprint is based on what we can do safely with the staffing that we currently have available. We’re continuing to hire, but we are never going to sacrifice the safety of our employees and guests.Īs your viewers have already noted, the biggest change that our guests will see this year, or at least as we kick off the season, is a change to hours. We want to expand our hours just as badly as our guests. "We have always historically shared employees across Boston Mils, Brandywine and Alpine Valley, and we’re lucky to be able to tap into this network of an awesome employee base. The company issued the following statement: Vail Resorts Management responded immediately to our story and said it will work to increase hours in the coming weeks. And they aren’t paying a high enough rate compared to what everyone else is paying right now." I don’t feel that’s necessary and I feel they lost a lot of employees that way. “How come I paid for this pass and now you’re not even open, you’re closed? The employees, they work outside, they’re not scaring me any. “We don’t want to be there when the children are there, it’s too much mayhem, it’s too dangerous for us," Mangus said. Mangus believes Vail Resorts Management's decision to require all employees be vaccinated is a major reason for staffing shortages at the resorts in 2022. Mangus said the cutting of weekday morning and afternoon hours has been especially hard on seniors who like to ski when there are reduced crowds. Pat Mangus has been a Boston Mills season pass holder for 49 years. We did not experience this frustration of accessibility last year.” "My husband put in almost 40 days last year of the 92 days that they were open. “We were not informed at any point when they would open or what those hours would look like," Hogan said. But season pass holders like Karen Hogan of Bath, Ohio said she can't understand why there is such a shortage when last year during the pandemic there was little to no impact. Vail Resorts Management cited COVID-19 related staffing shortages as major reason for the reduced hours. “People pay for a service with a certain number of hours, If you can’t honor it, then a partial refund of the money or a deferment to next year even.highly suggest anyone thoroughly read the all fine print if you’re going to sign up for next year." “We moved our schedules around a bit so that we could go skiing in the morning time," Marasco said. Marasco and other season pass holders believe Vail Resorts Management, which took control of both locations a couple of years ago, should offer a partial refund or credit for next year. Season pass holders like Valerie Marasco of Wadsworth believe hours at the ski resorts have been cut by as much as 50%, with a significant reduction in weekday morning and afternoon hours. PENINSULA, Ohio - Some local and regional season pass holders at Boston Mills and Brandywine ski resorts in Peninsula Village have been left frustrated and upset by reduced hours at both locations.
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